What types of payment do you accept?

We accept the following payment types:

  • Credit/Debit Card payments please select the Cash App, Zelle, and Venmo payment option and we’ll send you a request shortly.
  • eChecks
  • Cryptocurrencies
  • Blank Money Orders; and
  • Cash

We DO NOT accept payment by:

  • Checks
  • International money orders

Please note: When paying with cash, please make sure to send the exact amount due, using only notes/paper money (i.e. no coins) and always send with a tracking number so you can prove your funds were delivered (no signatures please). We cannot be held liable for payments lost in transit. Please send payments to;

1559 Sloat Blvd Ste B. SF, CA 94132

Once you have completed your order you will receive a confirmation email along with your donation number. Once we have fulfilled your order within 24-48 hours, you will receive a shipping confirmation email along with your tracking number.

Shipping and handling

We ship all orders discretely with a tracking number for a flat rate of $10.00.

We ship internationally but can not guarantee arrival of goods unless additional insurance is purchased. Please send us an email before placing your order if your not within the states.

​What do packages look like when they are mailed?

B.A.S.E understands that customers rely on complete discretion, especially packing and appearance. Our products are shipped in nondescript, stealth packaging to protect the items within and your privacy. B.A.S.E values the privacy of our customers. We will go the extra to insure this value. Shopping, payment processing and client aftercare all have this privacy factor as our top priority as well.

Can I pick up my order locally?

No. Unfortunately, we do not have a brick and mortar shop at this time and do not offer a pick-up option. All donations are shipped with tracking information for your convenience.

How can I check that you have received my order?

You will receive a confirmation email including your donation number confirming that your order has been placed and is awaiting payment. If you have placed an order and not yet received a confirmation number, please check your email spam folder. If not there, you may not have completed the check-out process.

Once your donation has been received, you will be sent a processing confirmation and lastly a shipping confirmation along with your tracking number.

May I change my address?

You can change your shipping address by replying to your confirmation email. Please be aware that you cannot change the address for a shipment once it has been shipped!

May I cancel my order?

You can cancel your donation by replying to your confirmation email. Please note, if we have received your donation, your order can only be cancelled only if your order hasn’t been shipped.

​May I have my order shipped to a P.O. Box address?

Yes.

Refunds

Due to the nature of the business we can not offer refunds or returns on seeds. As all seeds look alike we can not ensure that the seeds were not tampered with or stored improperly.

We apologize for this and offer this satisfaction guarantee: Your gift will ship in perfect condition as they came from the breeder, no premature or damaged seeds will ever be shipped to you and if for any reason you’re not satisfied, kindly email us and we’ll make it right!

​How long does it normally take for an order to arrive?

B.A.S.E  processes and will have your gift out the same day that your donation is received as long as time permits.  Sundays are excluded.

Credit card payments are by far the quickest. If you have paid by credit card you can expect your order to be shipped the next working day.

Money Orders and cash payments can take 3-7 days to arrive. It is imperative that you send your cash/blank money orders with a tracking number

This helps ensure that your cash payment reaches its destination. Due to the questionable security of sending cash by mail, we advise you to consider our other payment options.

All gifts are shipped with tracking information and will typically arrive within 2-3 business days. We do not require a signature unless specified.

International shipping is available. Please check your countries laws and be sure to message us prior to completing your order.

Loyalty Points

To check your loyalty rewards account follow the link: https://bayareaseedexchange.com/my-account

Senior Citizen Discount

We appreciate and love our seniors citizens! All seniors will receive a 10% discount, just email us for the promo code!

Veteran Discount

Vets always save 15% off their donations, just email us for the promo code!

Seed Donations


Yes! For those veterans that cannot otherwise afford genetics, we do have a limited supply of genetics donated by top breeders from around the country. Send us a message in regards to your situation . Please note priority is given to veterans, cancer patients, persons with disabilities, care providers and with every order.

Terms & Conditions

You must be 21 years or over to donate any products from our site and you agree to the terms in our disclaimer when you check-out.

For individuals in the United States, B.A.S.E and its affiliates provide “souvenir seeds,” otherwise known as hemp seeds, that are negligible in THC and are legal in most states and countries to possess. Our souvenir seeds may be used for collection, for food, or for genetic preservation purposes. We do not condone illegal acts with our products!

International shipping is available. Please send us a message in regards to shipping.

While B.A.S.E offers souvenir seeds with health benefits, we are not professional medical provider by any means.

Please note: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

B.A.S.E (its affiliates, owners, employees, clients, agents, and related individuals and entities) will not be held liable for damages or losses related to your activity on this website. You are responsible for all losses and expenditures resulting from your activity on all related websites.